Providing the Right Atmosphere for your customers; learning how to ‘set the mood’

Supplying the correct presentation is essential to any business and any misrepresentation can lead to unhappy or otherwise disgruntled customers. It is for this reason you must learn how to ‘set the mood’. Just as it is important to set the mood when building a new romantic relationship; it is also very important to set the mood when building your customer’s relationship with you and your company. Having the correct staff in place (those that know how to ‘set the mood’) will ensure happy customers and repeat business.

So, how do you Set the mood?
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Serving Food Not Germs

Servers are in Charge of handling and delivering food. They serve as the ‘Middle Man’ between the customers and the kitchen. The Customers trust the servers and their establishment to uphold a clean and healthy atmosphere.

Germs spread rapidly. Some can even be life threatening. A person likely to have a compromised immune system would be a child or a senior citizen. These particular individuals are at a higher risk for illness.
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I’m a Server, Not a Dumb Waiter

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What is it about a sunny day that makes me feel like I can go anywhere, do anything, be anyone? As I drive down the road I watch in envy as the tourists, and weekenders stroll by past the shops; enjoying the day, and soaking in the sun.
Do I need to wait til I’m retired in order to have weekends and sunny days off? The last thing I want to do is be stuck in a building all day serving those who have become more successful at life than me, and then come home to my family at night after everyone is in bed. Coupled with a low salary and an ever sloping self esteem. I’d say I will soon be on my way to the nut house. I’m sure many of you have had these thoughts at one time or another.
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